We make it easy to get setup with TFC Direct?
First, Standard Professional Installation is free. That's right - no cost to get started. And, with Filam Satellite, you can get Standard receivers setup in four rooms, including advanced HD or DVR receivers, for free.

At Filam Satellite we use our own nationwide network of certified local installers - who bring all of the equipment you need to the installation appointment. No problems with lost or damaged shipments, and you can change your mind and add service to another room or upgrade to HD or DVR service while the installer is at your home.

When you order with us, our Sales Agents use our in-house scheduling system to get an installation appointment that works best for you.

What could be easier?

Standard Professional Installation includes:
Mounting of your satellite dish on an outside wall with the necessary hardware, within 125 ft. cable length of your TV.
Up to 125 ft. of RG-6 cable for standard receivers; up to 125 ft. of dual RG-6 cable for advanced product installations.
The hardware necessary to mount and ground your satellite antenna.
Routing of all cables to one TV per receiver installation either through an exterior wall (frame or one layer of masonry) or from your basement and connection to an existing phone jack within 25 ft.
Once your System is installed, the professional installer will demonstrate how to use the System, including programming your remote, and any services associated with.
Installation of additional receivers and custom installation available for a charge.
If you rent your property you will need your landlord to sign this installation permission form and give it to the installer on the day of your installation:
Click Here to Download the Installation Permission Form

Can I get programming if I live in an apartment or condominium?
Yes! Many apartment and condominium residents have the dish installed on a private patio or balcony - a clear view to the southern sky is required. Ask for approval from the manager of your home, apartment, condominium or townhouse prior to setup. If management has concerns about this, visit the FCC website for information on your rights to use a dish.

Where do you install the Dish?
To receive programming your home needs a clear view of the southern sky, unblocked by trees or buildings. After that, our professional installers mount the dish in the most appealing location for your home, apartment, condominium or townhouse.

Can I use my existing wiring in my house with my System?
In most cases, your existing wiring can be used. Your installer will verify this upon arrival.

What will I get with standard professional installation?
You'll receive a service call from a highly trained installer, installation of a dish on your roof, balcony or other location, running up to 125 ft. of cable, 25 feet of phone line, drilling through one wall, connecting your receiver to your TV and VCR or DVD player, a mini-lesson about your system and activation of your service.

Can I use just one dish for the whole house?
Yes in some cases or areas. If purchasing with High Definition and Filipino Channels, it will require 2 dishes for both programming. But in most cases, one dish is all you need, no matter how many receivers/rooms are hooked into it.

How large is the dish?
The DIRECTV International dish is about 36" wide by 18" tall, an oval shaped.

How long will it take to get my equipment?
Equipment comes on your scheduled installation date, and will be delivered by the installer. Installation dates are generally available within 24-72 hours of when the order is placed.